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Papa - Home

What is Papa?

Discovering Papa: Your trusted companion for everyday support.

Two women greeting each other at the door.

In a world where no one should have to go it alone, we’re here to help. Papa brings trusted companionship and everyday support right to your door, offering a friendly visit, a helping hand, and genuine connection whenever you need it. Welcome to Papa, where dedicated Papa Pals are here to support you and your family every step of the way.

What we offer

Our Papa Pals are here to assist you and your loved ones with a range of tasks that make daily living easier. Learn more about the different types of support and services Pals can provide here. These activities include:

  • Companionship
  • House tasks (such as laundry, organizing, and taking out the trash)
  • Transportation
  • Running errands
  • Help with technology (such as downloading apps and setting up online services)
  • Grocery shopping

Note: Not every health plan member may be eligible for each visit task. If you have any questions about which services you qualify for, please reach out to your health plan or employer.

Our limits: What we don't do

While our Papa Pals are here to help you, and there’s so much they do — they don’t do everything!

Think of them as you would a friend or a neighbor. They can help with meal prep, going for a walk, looking through photo albums, or doing light cleaning.

Pals do not provide medical care or engage in activities requiring physical touch, such as bathing, medication administration, dressing, toileting (including diaper changing), brushing teeth, feeding, or ambulating.

Additionally, tasks typically performed by professionals, such as deep cleaning, lawn care, power tool usage, climbing ladders, or lifting over 20 pounds, are beyond the scope of our services. Deep cleaning includes activities such as scrubbing floors, washing windows and ceiling fans, cleaning roofs and gutters, and carpet cleaning.