Creating and scaling a category-defining model requires continual monitoring, measuring, and adapting based on results. With a long-time commitment to research and impact, Papa has a growing body of evidence—both in numbers and in smiles—that shows companion care’s clear value. View our impact data below.
Research & Impact
Reduced healthcare costs
Papa reduces healthcare costs across populations. The higher the need, the greater the impact.
Improved healthcare utilization
Reduced costs for our members are driven by favorable changes in healthcare utilization. This includes fewer emergency department (ED) visits and hospitalizations, a boost in primary and preventive care measures, and more informed use of healthcare services.
ED usage1
-34%
fewer ED high-utilizers (members with 4+ ED visits during the intervention year) among Papa MA members, compared to a matched cohort of non-Papa members
Cancer screening rates4
+5.4%
increase in breast cancer screening rates among Papa MA members, compared to a matched cohort of non-Papa members
Chronic conditions care gap closure5
+6%
higher composite care gap compliance rate among rural MA members when compared to a matched control group
Improved member outcomes & experience
Improving healthcare utilization is just one way Papa delivers value for our members and partners. Our model reduces loneliness and social isolation, while improving quality of life and overall member experience.
Less loneliness1
69%
of chronically ill MA members reported a significant reduction in loneliness and 39% reported being no longer lonely at all in a randomized controlled study
Fewer unhealthy days1
-4.5
fewer physically unhealthy days reported by chronically ill MA members in a randomized controlled study
Reduced member churn2
-15.8%
lower churn rate (members who voluntarily left their health plan) among MA members
High satisfaction
4.8
out of 5 is the average rating members give their Papa Pals
