We all need a pal sometimes. That’s why Papa’s here.
Papa connects members and their families to real people for help with companion care, everyday tasks, transportation, and more. It’s vital human connection, right to the front door.
Hi! We’re
Papa.
Companion care
Papa Pals provide vital social support and companion care to strengthen families, help older adults remain connected, and support diverse communities—providing win-win benefits for all.
Promote independence
Papa provides older adults and other underserved populations with the support needed to age in place.
Reduce inequities
Papa advances equity for populations that have been historically marginalized.
Cure loneliness
No one’s meant to go it alone. With Papa, “together” is just a call or click away.
Improve outcomes
Research shows members feel physically and mentally healthier and make better healthcare decisions with Papa.
Lower costs
Papa members have fewer visits to the hospital and are more likely to receive preventive care—the results add up.
Increase satisfaction
Our one-of-a-kind benefit helps health plans retain members and employers attract—and keep!—talent.
Health Plans
Meet your members where they are with flexible support to assist older adults, other underserved populations, and families in overcoming social barriers to health and well-being. Dozens of health plans and employers work with Papa in a shared mission to help Medicare Advantage, Medicaid, and Special Needs Health Plan members live and feel better.
Employers
Attract and retain talent with a whole-family benefit that lightens the load on family caregivers, fosters physical and mental health, and gives your team time back in the day. Papa is not another digital front door, we’re help right to the door.
Papa Pals
Get a flexible job you can feel good about, helping members of your community on your schedule while working (and earning) as much as you like. Learn how Papa Pals create healthy connections, one visit at a time.
Members
Get support for yourself or someone you love. Papa is support that feels like family—when, where, and how you want it.
Stephen and Marcel
In Unseen Connection, Papa member Stephen, who is visually impaired, shares how his Papa Pal Marcel, a retired Veteran, helps him overcome loneliness and social isolation through the power of human connection.
![Papa member Stephen holding his cat.]()
![Stephen and his Papa Pal Marcel.]()
Jessica
After caring for her father who had ALS, Jessica was inspired to work as a Papa Pal. Caring for others has made her feel like she has family even when she’s away from her own.
![Companion caregiver Jessica with a Papa member.]()
![Jessica offering companionship.]()
Rafael & Connor
Rafael, a 79-year-old veteran who is fiercely independent, enjoys weekly conversations and companionship with his Papa Pal, Connor.
![Rafael and Connor.]()
![Companion caregiver showing a member how to use their mobile device.]()
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How it works
Available nationwide, in-person or by phone, Papa Pals offer a hand to help, a shoulder to lean on, and an ear to listen.
Confirm your eligibility and sign up in the way that works best for you.
Check if you’re eligible for Papa through a covered health plan or employer-provided benefit online or by phone, then follow the steps to enroll. Individuals not part of a participating plan may sign up directly at get.papa.com.
Schedule a visit with a Papa Pal.
Members can schedule visits by phone or online. Those accessing Papa through an employer benefit can schedule and manage visits through our web platform.
Enjoy your time and tell us how we did.
Members and loved ones receive support from Papa Pals for companion care, help with children and pets, transportation, errands, and more. Post-visit surveys help us make sure it’s the perfect pal every time!
Discover how Papa has raised the bar for what it means to be a safe and trusted companion care platform.
Papa’s inaugural transparency report
